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News & Events > 2002 News Releases > July 15 |
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2002 News Releases "FOR IMMEDIATE RELEASE" MOSAID Systems Launches iASSIST A New Internet Customer Support Service Tool OTTAWA, Ontario, Canada – July 15, 2002 – MOSAID Technologies Incorporated's (TSE:MSD) Systems Division today launched iAssist, a new customer support service tool. The customer service portal is being demonstrated this week at the Semicon West 2002 conference (booth #9606) in San Jose, California. iAssist, MOSAID's Internet-based, technical support tool, is the latest offering from MOSAID's highly acclaimed Customer Technical Support applications product family:
"Having the appropriate information at your fingertips is essential to our customers in the creation and maintenance of productive and cost-effective test solutions, that reduces their time to market," said Glenn Evans, General Manager of MOSAID Systems. "Our initial customer feedback shows that iAssist is the right solution to meet our customers? ever-changing information needs; demonstrating MOSAID?s commitment to improving the value and return on investment our customers achieve with MOSAID test systems." Customers that currently have an active annual software support agreement or participate in the annual system maintenance program will be registered as iAssist users at no additional charge. An annual iAssist general subscription is economically priced. About MOSAID
Founded in 1975, MOSAID is based in Ottawa, Ontario, Canada, with offices in Santa Clara, California; Newcastle upon Tyne, U.K; and Tokyo, Japan. For more information, visit the Company’s web site at www.mosaid.com. Forward Looking Information For more information, please contact:
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